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Documentation
API reference and integration guide
Features
What Licentra offers
Pricing
Plans, limits and billing
FAQ
Common questions below

Frequently asked questions

How do I integrate license validation?
Use the Validate API. See the documentation for the endpoint, request format and code examples.
Where do I get my app ID and API secret?
Dashboard → Apps → select your app → Credentials tab. Generate or copy your API secret there.
What is HWID and when do I need it?
HWID is a device identifier. Pass it when validating if your license has device binding enabled. Licentra stores it and enforces the device limit.
I get license_not_found or invalid credentials
Check app ID, API secret and license key. Ensure the key exists for that app and the secret matches the one in App Credentials.
I get rate limited (429)
IP limit is 100 requests/min. Per-license limit is configurable in App Settings (default 10/min). Wait and retry or increase the limit.
Can I switch plans at any time?
Yes. Upgrades are immediate. Downgrades take effect at the next billing cycle.
Do you offer refunds?
Paid plans include a 30 day money back guarantee.
Contact
Need help? Reach out at licentra.support@gmail.com. We respond within 24–48 hours on business days.
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